Terms of Service

Inwave Solutions Last Updated: August 4, 2026

Welcome to Inwave Solutions. These Terms of Service ("Terms") govern your access to and use of the website located at https://inwavesolutions.com (the "Site") and the marketing and lead generation services offered by Inwave Solutions ("Inwave," "we," "us," or "our"). By accessing the Site, submitting a form, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

1. Our Services

Inwave Solutions is a marketing agency specializing in lead generation for residential and commercial trade businesses. Our services may include, without limitation: digital advertising campaign management (including Google Ads and Facebook/Meta advertising), exclusive lead generation and delivery, website design and development, and related marketing consulting (collectively, the "Services"). The specific Services provided to any client, along with pricing, deliverables, and timelines, will be set forth in a separate service agreement, proposal, or order form ("Service Agreement"). In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement controls.

2. Eligibility

The Site and Services are intended for business use by individuals who are at least 18 years of age and who are authorized to act on behalf of the business they represent. By using the Site or Services, you represent and warrant that you meet these requirements.

3. Client Accounts and Information

You agree to provide accurate, current, and complete information when submitting forms on the Site or during onboarding, and to keep that information updated. You are responsible for all activity conducted under your account or engagement, including the conduct of your employees and contractors. You must promptly respond to leads and communications delivered as part of the Services; we are not responsible for outcomes resulting from delayed or absent follow-up on your part.

4. Fees and Payment

Fees for Services are set forth in your Service Agreement. Unless otherwise stated, fees are due in advance and are payable in U.S. dollars. Advertising spend paid to third-party platforms (such as Google or Meta) may be billed separately and is non-refundable once spent. Late payments may result in suspension of Services. You authorize us to charge your provided payment method for recurring fees where applicable.

5. Money-Back Guarantee

Where offered, our money-back guarantee is subject to the specific terms, conditions, and eligibility requirements stated in your Service Agreement, which may include minimum engagement periods, cooperation requirements (such as timely lead follow-up and provision of requested information), and exclusions (such as third-party advertising spend). To request a refund under the guarantee, contact us using the information in Section 15. Refund eligibility is determined in accordance with your Service Agreement.

6. No Guarantee of Specific Results

While we strive to deliver high-quality leads and effective campaigns, marketing outcomes depend on many factors outside our control, including market conditions, competition, your pricing, your responsiveness to leads, and your sales practices. Except as expressly stated in a signed Service Agreement (including any applicable money-back guarantee), we do not warrant any specific number of leads, conversion rate, revenue, or return on investment.

7. Client Responsibilities

You agree to: (a) provide timely access to accounts, materials, and information reasonably needed to perform the Services; (b) ensure that any content, trademarks, images, or claims you provide to us are accurate, lawful, and do not infringe third-party rights; (c) comply with all laws applicable to your business, including licensing requirements for your trade and laws governing your communications with consumers; and (d) use leads provided by us only for your own lawful business purposes. You may not resell, share, or redistribute leads to any third party.

8. Intellectual Property

The Site and all content on it, including text, graphics, logos, and images, are owned by Inwave or its licensors and are protected by intellectual property laws. Unless otherwise stated in a Service Agreement: (a) we retain ownership of our pre-existing tools, methods, templates, and know-how; (b) upon full payment, deliverables created specifically for you (such as a website built for your business) are assigned to you, excluding our pre-existing materials, which we license to you as needed to use the deliverables; and (c) you grant us a limited license to use your name, trademarks, and materials solely to perform the Services, and, with your permission, to identify you as a client.

9. Communications and SMS Consent

By providing your phone number and opting in on our forms, you consent to receive calls and text messages from Inwave, including messages sent using automated technology, regarding your inquiry and our Services. Message frequency varies; message and data rates may apply. You may opt out of text messages at any time by replying STOP, and you may request help by replying HELP. Consent to receive text messages is not a condition of purchasing any Services. Our handling of your information is described in our Privacy Policy.

10. Prohibited Uses

You agree not to: (a) use the Site or Services for any unlawful purpose; (b) interfere with or disrupt the Site; (c) attempt to gain unauthorized access to any systems or data; (d) scrape, copy, or harvest content or data from the Site; or (e) misrepresent your identity or affiliation.

11. Third-Party Platforms

The Services rely in part on third-party platforms (such as Google, Meta, and communications providers) whose policies and performance are outside our control. We are not responsible for changes to, outages of, or actions taken by third-party platforms, including account suspensions or policy changes that affect campaign performance, though we will use commercially reasonable efforts to mitigate any such impacts.

12. Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN A SIGNED SERVICE AGREEMENT, THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INWAVE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SITE OR SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, INWAVE'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SITE OR SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO INWAVE FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify and hold harmless Inwave and its officers, employees, and agents from and against any claims, damages, and expenses (including reasonable attorneys' fees) arising out of: (a) your breach of these Terms or a Service Agreement; (b) materials or claims you provide to us; (c) your business practices, including your communications with and services provided to leads and customers; or (d) your violation of applicable law.

15. Termination

Either party may terminate an engagement in accordance with the applicable Service Agreement. We may suspend or terminate your access to the Site at any time for violation of these Terms. Sections that by their nature should survive termination (including Sections 8, 12, 13, 14, and 16) will survive.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Laramie County, Wyoming, and the parties consent to personal jurisdiction there. Each party waives any right to a jury trial to the extent permitted by law.

17. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the Site or Services after changes become effective constitutes acceptance of the revised Terms.

18. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right is not a waiver of that right. These Terms, together with any Service Agreement and our Privacy Policy, constitute the entire agreement between you and Inwave regarding the Site and Services. You may not assign these Terms without our prior written consent.

19. Contact Us

Inwave Solutions 1603 Capitol Avenue STE 413, Cheyenne, Wyoming 82001, USA Phone: +1 (949) 244-1530 Email: [email protected]